C5MI + ServiceNow®

Transforming Workflows With AI

Modern supply chains demand speed, visibility, and resilience. As a ServiceNow Partner, C5MI brings workflow intelligence to every corner of your enterprise—connecting IT operations, procurement processes, and supply chain systems on one AI-powered platform.

C5MI and ServiceNow partner together to deliver enterprise workflow automation and AI-driven supply chain orchestration.
Results That Speak for Themselves

Tangible Metrics That Make the Ultimate Diference

Annual Savings
$ 0 M
Alert Reduction
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Faster Resolution
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Employee Adoption
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Enterprise Workflow Intelligence

Solutions That Connect People, Processes, and Technology

C5MI and ServiceNow optimize IT performance across critical systems for improved efficiency and uptime.

Optimize IT Performance Across Key Systems

Streamline incident, change, and problem management with predictive workflows that keep systems running efficiently. Our approach ensures proactive issue resolution and minimizes downtime while integrating seamlessly with your infrastructure.

C5MI and ServiceNow accelerate delivery across essential workflows to streamline enterprise operations.

Accelerate Delivery Across Essential Workflows

Automate support processes and unify data for efficient, timely resolutions across IT and operational teams. By reducing manual steps and leveraging AI-driven insights, we help your organization deliver consistent, high-quality service at scale.

C5MI and ServiceNow digitize sourcing processes to enhance visibility and agility in core supply chains.

Digitize Sourcing Across Core Supply Chains

Simplify sourcing, approvals, and supplier performance tracking to reduce cycle times and improve compliance. Our solutions enable real-time visibility into procurement workflows and create a foundation for agile, cost-effective supply chain management.

C5MI and ServiceNow drive operational excellence through integrated workflow automation and real-time visibility.
Intelligent Workflow Integration

Key Advantages of C5MI + ServiceNow

ServiceNow is more than a platform—it’s a foundation for enterprise agility. C5MI leverages ServiceNow to unify disconnected processes, automate repetitive tasks, and deliver real-time visibility across every part of your operations.

From IT optimization to procurement and supply chain orchestration, we help organizations eliminate silos and create a single source of truth for decision-making. This partnership ensures faster outcomes, lower costs, and a complete future-ready business model.

ServiceNow gives us the ability to unify processes and people on one intelligent platform. At C5MI, we take that capability further—embedding AI into workflows, connecting shop-floor data to top-floor decisions, and enabling leaders to act with confidence. This isn’t just about technology; it’s about transforming how work gets done. Our customers see measurable results: faster resolutions, reduced complexity, and operational excellence at scale.

Bryan Sibthorp

Chief Technology Officer (CTO)

Unlock Your Competitive Edge

Scale Smarter With ServiceNow and C5MI

C5MI doesn’t just implement ServiceNow—we integrate it into your operations. Our approach combines workflow automation, AI-driven insights, and real-time visibility to help you scale without complexity.

Whether it’s Information Technology Service Management (ITSM), procurement, or supply chain orchestration, we design solutions that grow with your business and deliver measurable ROI. With ServiceNow and C5MI, you gain the tools and expertise to transform operations and stay ahead in a rapidly changing market.

C5MI and ServiceNow together help you scale smarter.

Let’s Transform Your Operations Together

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C5MI is a SAP Partner.
C5MI is a KINEXON Partner.
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C5MI is a SAP Partner.
C5MI is a KINEXON Partner.
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How to Optimize A&D Intralogistics Operations With Automated Asset Tracking

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C5MI Launches First Successful SAP S/4HANA (S/4) Migration for the Department of Defense (DoD)

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Privacy Policy

Effective June 28, 2024.

This Privacy Policy tells you how C5MI (“we,” “our,” “us”) collects, uses and shares information we collect on our website www.c5mi.com (“Site”) effective as of the date posted above.  By using the Site and submitting information you agree that we may use and disclose your information according to the terms of this Policy.

Information collected and how it is used.

We automatically collect information when you visit the Site including your device’s IP address, and statistics about how you use the Site.

We collect information that you voluntarily submit when visiting the Site including contact information if contact us with an inquiry (email address, telephone number).  We may offer a Careers page to let you know about job opportunities with us.  This page allows you to submit information relevant to employment including education and employment history.  It is operated by our third party staffing partner who shares the information you submit with us.

We use the collected information for our general commercial purposes such as to improve our Site, grow our business and to offer our own, our affiliates’ or third-party products or services that we think you may find of interest. We use your contact information to respond to your inquiries or to provide information on products or services to you.

We may use cookies and similar technology to collect aggregate (non-personal) information about Site usage by all of our visitors and to help us remember you and your preferences when you revisit the Site. These cookies may stay on your browser into the future until they expire or you delete them. We also may use cookies to aid in the functionality of the Site; these cookies usually are erased when you close your browser window.  Further general information about cookies and how they work is available at allaboutcookies.org.

We may allow selected third parties to place cookies, pixels, or similar technologies through the Site to provide us with better insights into the use of the Site or user demographics or to provide relevant advertising to you.  These third parties may collect information about a consumer’s online activities over time and across different websites when he or she uses our website. We may also permit third party service providers to place cookies through our Site to perform analytic or marketing functions where you are notified of them and you have consented to the usage. We do not control the use of such third party cookies or the resulting information and we are not responsible for any actions or policies of such third parties.

We do not use technology that recognizes a “do-not-track” signal from your web browser.  Our Site is configured to suppress cookies and similar technologies if we detect an IP address or other indication that the visitor is from California.

Children’s Privacy.

This Site is not designed nor intended to be attractive to use by children under the age of 13.  We do not knowingly collect information from children under the age of 13.  If you are under 13 please do not submit any information to us.

Accessing your information and your choices.

You can update, amend or delete information you have provided to us at any time by emailing us at change@c5mi.com.

You can choose not to receive promotional emails from us by “unsubscribing” using the instructions in any email you receive from us.  This will not stop us from sending emails about your transactions with us.

You can choose to delete or block cookies by setting your browser to either reject all cookies or to allow cookies only from selected sites.  If you block cookies performance of the Site may be impaired and certain features may not function at all.

Disclosing your information.

We may reveal information about you to unaffiliated third parties: (1) if you request or authorize it; (2) if the information is provided to help complete a transaction for you; (3) if the information is provided to comply with the law, applicable regulations, governmental and quasi-governmental requests, court orders or subpoenas, to enforce our agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others (e.g., to a consumer reporting agency for fraud protection etc.); (4) if the disclosure is done as part of a purchase, transfer or sale of services or assets (e.g., in the event that substantially all of our assets are acquired by another party, customer information may be one of the transferred assets); (5) if the information is provided to our agents, outside vendors or service providers to perform functions on our behalf (e.g., analyzing data, providing marketing assistance, providing customer service, processing orders, etc.); or (6) as otherwise described in this Privacy Policy.

We may share your information with our affiliated companies.

We do not share your information with third parties for their marketing purposes.

Security.

We use reasonable technical, administrative and physical measures to protect information contained in our system against unauthorized access, destruction, misuse, loss or alteration.  We may use standard encryption technology to protect information being transferred to our site, but no method of electronic transmission or storage is 100% secure.

Data Processing and Cross-Border Data Transfers.

Our Site is maintained on servers located in the United States, and personal information submitted is stored on our servers in the United States.  If you are visiting our Site from outside the United States, please be advised that your information is transferred to our U.S. servers.  Disclosing your personal information to us pursuant to this Privacy Policy is at your own risk.  We strive to comply with laws of jurisdictions in which we maintain operations but we make no representations that the practices described in this Privacy Policy are compliant with laws outside those jurisdictions that apply to the collection, security, use and disclosure of personal information.

Notices to California Residents.

Your California Privacy Rights.  California residents with an established business relationship with us are permitted by California law once a year to request information about the manner in which we shared certain categories of information with others for their marketing purposes during the prior calendar year.

We do not share your personal information with third parties for their direct marketing use.

California Consumer Privacy Act Notice

At this time we are not required to comply with the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA). We will update this Privacy Policy when we qualify for coverage under the CCPA.

Notice to Colorado, Connecticut, Florida, Montana, Oregon, Texas, Virginia and Utah Residents.

We are currently not subject to the Colorado Privacy Act, the Connecticut Personal Data Privacy Act, Florida Digital Bill of Rights, the Montana Consumer Data Privacy Act, the Oregon Consumer Privacy Act,  the Texas Data Privacy and Security Act, the Utah Consumer Privacy Act, or the Virginia Consumer Data Protection Act. If we become subject to any of these laws in the future we will update this Privacy Policy accordingly.

Notice to Nevada Residents.

We do not transfer personal information for monetary consideration.  If you would like to tell us not to sell your information in the future please email us at change@c5mi.com with your name, postal address, telephone number and email address with “Nevada do not sell” in the subject line.

Links to other sites.

We may permit others to link to this Site or to post a link to their site on ours.  We do not endorse these sites and are not responsible for other sites or their privacy practices.   Please read their privacy policies before submitting information.

Changes to the Privacy Policy.

From time to time we may amend this Privacy Policy.  The Policy in effect at the time you use the Site governs how we may use your information.  If we make material changes we will post the revised Policy and the revised effective date on this Site. Please check back here from time to time to review any changes.

Contacting us.

This Site is owned and operated by C5MI.  You can contact us by email at change@c5mi.com or write to us at 120 5th St N, Jacksonville Beach, FL 32250.