Why C5MI is the Future of Modern Defense Logistics

Modern defense logistics isn’t just about moving supplies; it’s about moving with purpose, accuracy, and speed. On March 6, 2025, the Department directed components to update software acquisition and favor commercial tools. This move confirmed the approach C5MI had already been using across the enterprise. Fast, results-focused platforms are replacing old systems, and that change is delivering results on a large scale.

We’re not just claiming to be the future; we’re actively making it happen. In January, we led the first migration of a central DoD system to SAP S/4HANA®, finishing the project in approximately 158 days—nearly half the expected time. In parallel, we led the world’s largest SAP® Extended Warehouse Management (EWM) rollout for the Defense Logistics Agency (DLA). This advanced a unified warehouse system that supports global readiness and lethality.

Commercial Agility Meets Mission Precision

The Department’s software acquisition pathway promotes commercial approaches and flexible authorities such as Commercial Solutions Openings (CSOs) and Other Transaction Authorities (OTAs) to speed up delivery. We’ve already built that guidance into how we plan and run defense programs.

At DLA, we deploy commercial SAP capabilities iteratively, with milestone-based task orders tied to Software Development Life Cycle (SDLC) gates. This structure keeps schedules firm and pushes decisions to the field. The execution cadence across directorates J6, J3, J4, and J1 ensures alignment with mission dates.

Our Continuous Improvement (CI) Tiger Teams, a C5MI-led effort, find and fix issues after go-live within set timelines. They treat these issues as chances to keep improving and make things better for users.

Mission Success Through Measurable Outcomes

When logistics programs cover hundreds of sites and thousands of users, success depends not only on getting things running but also on the results. C5MI’s ability to move quickly while keeping operations solid has set a new standard for scale in defense logistics. These results show what focused execution looks like in action:

  • Scale and pace: In 2023, we delivered 72 WMS go-lives, averaging more than one per week. Comparable efforts delivered only five in the same period. As of early 2025, DLA had 86 of 125 distribution sites live; the program has now surpassed 90 sites. It continues toward full deployment.
  • First in the DoD: We completed the migration from ECC to S/4HANA in approximately 158 days. This involved significant data model changes without any loss of mission operations during the cutover.
  • User readiness and oversight: More than 9,000 users operate on a unified platform supported by SAP Fiori job aids and on-site floor support. Auditability improved by approximately 50%, reducing the time and effort required for compliance.
  • Resilience: Our disaster-recovery drills and high-availability architecture showed seamless failover with negligible user impact, reducing operational risk across supply lines.

Streamlining Supply Chain Operations for Readiness

Defense supply chains are complex, and every inefficiency can ripple into mission delays. C5MI works to make operations simpler, improve visibility, and help faster, more confident decisions at every level. Here are the improvements we’re making across the enterprise:

  • Real-time visibility across warehouses helps reduce overstock and stockouts, improving response times.
  • Integrated processes eliminate duplicate data entry and simplify reporting workflows.
  • Our iterative deployment waves and fix-forward CI enable us to preserve cutover dates while resolving gaps quickly.
  • Barcode and RFID technologies enhance inventory accuracy and accelerate cycle counts.
  • Fulfillment speeds up through automated tasking and tracking, reducing manual handling.
  • Our on-site support and user-focused training raise adoption and minimize paper handoffs.
  • High-availability and disaster recovery testing minimize downtime and ensure the continuity of mission operations. These improvements aren’t just about optimization; they’re about enabling the warfighter with the right tools, at the right time, with zero compromise on readiness.

These improvements aren’t just about optimization; we focus on enabling the warfighter with the right tools, at the right time, with zero compromise on readiness.

Agile Execution Through Integrated Teams

Adaptability is the backbone of modern defense logistics. Our agile delivery model empowers teams to respond to real-time feedback, resolve issues quickly, and continuously improve across deployments. Here’s how agility becomes a strategic advantage in execution:

  • Agile software deployment: We deliver working capability in waves, refine configurations through retrospectives, and roll improvements into each subsequent site.
  • Commercial integration: We leverage SAP S/4HANA, EWM, and TM to unify data, analytics, and logistics flows. This maintains compliance while increasing speed.
  • Lean governance and empowered teams: Milestone-based site task orders push decisions to the field. They escalate only blockers and strategic risks to program leadership.
  • Tiger Teams and Demo Day-One: We establish cross-functional Tiger Teams to address urgent issues. Live prototypes with before-and-after KPIs are shown in demo-ready environments that support OTAs, CSOs, and similar calls.

Scaling What Works Across the Mission

C5MI’s approach aligns with the Department’s modernization goals: delivering working software quickly, paying for results, and integrating commercial capabilities at scale. At DLA, that means more than 90 of 125 sites deployed, a first-in-DoD S/4HANA migration completed in about 158 days, over 9,000 users operating on a unified system, and measurable gains in auditability and resilience.

Explore our federal solutions to see how we help accelerate logistics, strengthen mission outcomes, and deliver results that scale.

About the Author
  • C5MI Leadership: Richard Dillard.

    As Capture Director at C5MI, Richard leads federal engagement strategies, leveraging deep government insight to secure opportunities and drive mission-aligned digital transformation.

Live Webinar
C5MI is a SAP Partner.
C5MI is a KINEXON Partner.
C5MI Logo.
C5MI is a SAP Partner.
C5MI is a KINEXON Partner.
C5MI Logo.

How to Optimize A&D Intralogistics Operations With Automated Asset Tracking

C5MI Logo.
Privacy Policy

Effective June 28, 2024.

This Privacy Policy tells you how C5MI (“we,” “our,” “us”) collects, uses and shares information we collect on our website www.c5mi.com (“Site”) effective as of the date posted above.  By using the Site and submitting information you agree that we may use and disclose your information according to the terms of this Policy.

Information collected and how it is used.

We automatically collect information when you visit the Site including your device’s IP address, and statistics about how you use the Site.

We collect information that you voluntarily submit when visiting the Site including contact information if contact us with an inquiry (email address, telephone number).  We may offer a Careers page to let you know about job opportunities with us.  This page allows you to submit information relevant to employment including education and employment history.  It is operated by our third party staffing partner who shares the information you submit with us.

We use the collected information for our general commercial purposes such as to improve our Site, grow our business and to offer our own, our affiliates’ or third-party products or services that we think you may find of interest. We use your contact information to respond to your inquiries or to provide information on products or services to you.

We may use cookies and similar technology to collect aggregate (non-personal) information about Site usage by all of our visitors and to help us remember you and your preferences when you revisit the Site. These cookies may stay on your browser into the future until they expire or you delete them. We also may use cookies to aid in the functionality of the Site; these cookies usually are erased when you close your browser window.  Further general information about cookies and how they work is available at allaboutcookies.org.

We may allow selected third parties to place cookies, pixels, or similar technologies through the Site to provide us with better insights into the use of the Site or user demographics or to provide relevant advertising to you.  These third parties may collect information about a consumer’s online activities over time and across different websites when he or she uses our website. We may also permit third party service providers to place cookies through our Site to perform analytic or marketing functions where you are notified of them and you have consented to the usage. We do not control the use of such third party cookies or the resulting information and we are not responsible for any actions or policies of such third parties.

We do not use technology that recognizes a “do-not-track” signal from your web browser.  Our Site is configured to suppress cookies and similar technologies if we detect an IP address or other indication that the visitor is from California.

Children’s Privacy.

This Site is not designed nor intended to be attractive to use by children under the age of 13.  We do not knowingly collect information from children under the age of 13.  If you are under 13 please do not submit any information to us.

Accessing your information and your choices.

You can update, amend or delete information you have provided to us at any time by emailing us at change@c5mi.com.

You can choose not to receive promotional emails from us by “unsubscribing” using the instructions in any email you receive from us.  This will not stop us from sending emails about your transactions with us.

You can choose to delete or block cookies by setting your browser to either reject all cookies or to allow cookies only from selected sites.  If you block cookies performance of the Site may be impaired and certain features may not function at all.

Disclosing your information.

We may reveal information about you to unaffiliated third parties: (1) if you request or authorize it; (2) if the information is provided to help complete a transaction for you; (3) if the information is provided to comply with the law, applicable regulations, governmental and quasi-governmental requests, court orders or subpoenas, to enforce our agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others (e.g., to a consumer reporting agency for fraud protection etc.); (4) if the disclosure is done as part of a purchase, transfer or sale of services or assets (e.g., in the event that substantially all of our assets are acquired by another party, customer information may be one of the transferred assets); (5) if the information is provided to our agents, outside vendors or service providers to perform functions on our behalf (e.g., analyzing data, providing marketing assistance, providing customer service, processing orders, etc.); or (6) as otherwise described in this Privacy Policy.

We may share your information with our affiliated companies.

We do not share your information with third parties for their marketing purposes.

Security.

We use reasonable technical, administrative and physical measures to protect information contained in our system against unauthorized access, destruction, misuse, loss or alteration.  We may use standard encryption technology to protect information being transferred to our site, but no method of electronic transmission or storage is 100% secure.

Data Processing and Cross-Border Data Transfers.

Our Site is maintained on servers located in the United States, and personal information submitted is stored on our servers in the United States.  If you are visiting our Site from outside the United States, please be advised that your information is transferred to our U.S. servers.  Disclosing your personal information to us pursuant to this Privacy Policy is at your own risk.  We strive to comply with laws of jurisdictions in which we maintain operations but we make no representations that the practices described in this Privacy Policy are compliant with laws outside those jurisdictions that apply to the collection, security, use and disclosure of personal information.

Notices to California Residents.

Your California Privacy Rights.  California residents with an established business relationship with us are permitted by California law once a year to request information about the manner in which we shared certain categories of information with others for their marketing purposes during the prior calendar year.

We do not share your personal information with third parties for their direct marketing use.

California Consumer Privacy Act Notice

At this time we are not required to comply with the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA). We will update this Privacy Policy when we qualify for coverage under the CCPA.

Notice to Colorado, Connecticut, Florida, Montana, Oregon, Texas, Virginia and Utah Residents.

We are currently not subject to the Colorado Privacy Act, the Connecticut Personal Data Privacy Act, Florida Digital Bill of Rights, the Montana Consumer Data Privacy Act, the Oregon Consumer Privacy Act,  the Texas Data Privacy and Security Act, the Utah Consumer Privacy Act, or the Virginia Consumer Data Protection Act. If we become subject to any of these laws in the future we will update this Privacy Policy accordingly.

Notice to Nevada Residents.

We do not transfer personal information for monetary consideration.  If you would like to tell us not to sell your information in the future please email us at change@c5mi.com with your name, postal address, telephone number and email address with “Nevada do not sell” in the subject line.

Links to other sites.

We may permit others to link to this Site or to post a link to their site on ours.  We do not endorse these sites and are not responsible for other sites or their privacy practices.   Please read their privacy policies before submitting information.

Changes to the Privacy Policy.

From time to time we may amend this Privacy Policy.  The Policy in effect at the time you use the Site governs how we may use your information.  If we make material changes we will post the revised Policy and the revised effective date on this Site. Please check back here from time to time to review any changes.

Contacting us.

This Site is owned and operated by C5MI.  You can contact us by email at change@c5mi.com or write to us at 120 5th St N, Jacksonville Beach, FL 32250.