Jacksonville Beach, FL – February 17, 2026: C5MI, a premier leader in digital transformation and supply chain innovation, successfully delivered the Defense Logistics Agency’s (DLA) largest SAP Warehouse Management System (WMS) go‑live to date with the deployment of Defense Distribution Susquehanna, Pennsylvania (DDSP), one of the agency’s most critical distribution hubs. As DLA’s highest-volume site, the DDSP rollout marks a pivotal modernization milestone that strengthens enterprise operational resilience.
“We are very proud of this incredible milestone for DLA and the WMS program,” said Derek Dyer, Chief Operating Officer (COO) at C5MI. “This was made possible by a great partnership with DLA J6, DLA Distribution Services, and Accenture Federal Services. This deployment creates a very robust foundation for DDSP to fulfill its mission of supporting the Warfighter and to drive further transformation across the agency.”
The DLA DDSP deployment reflects a highly coordinated execution approach, designed to maintain stability during a high‑visibility transition. C5MI aligned near‑floor operations with a scalable support structure, deploying75 specialists during peak activity to ensure mission flow remained uninterrupted. This unified framework enabled the distribution center to manage elevated demand, seasonal volumes, and timing requirements without jeopardizing outbound performance.
“Delivering a project of this scale and complexity requires precise planning, strong stakeholder collaboration, and the agility to adapt throughout execution,” said Jamie Brackett, Program Manager at C5MI. “The past few weeks demanded real resilience, and the team delivered; an achievement made possible only by highly skilled and deeply committed professionals.”
The stabilization period demonstrated disciplined readiness through improved visibility, streamlined validation, and refined exception-handling practices. These enhancements reinforced site reliability and upheld performance standards expected for DLA’s largest modernization deployment. As the system normalized, DDSP established a predictable cadence essential for long‑term operational advancement.
“I am proud of the collaboration between government and industry that enabled our most important WMS deployment to date,” said Josh Haas, DLA WMS Portfolio Manager. “DDSP was the result of years of disciplined preparation and brought understandable anxiety, but success came from strong partnerships, clear communication, and a team unwilling to let assumptions shape the outcome. This approach remains vital as WMS moves toward full operational capability.”
With the rollout entering its next phase, DDSP transitions from hypercare into steady-state support backed by a framework for improvement. C5MI remains focused on strengthening system readiness, reinforcing process consistency, and completing the remaining enhancements planned for this deployment. The success at DDSP underscores the impact of structured modernization and positions DLA for sustained momentum across its broader logistics transformation efforts.
About C5MI
Founded in 2017, C5MI is a leader in AI-driven digital transformations, solving complex logistics and supply chain challenges for the U.S. Federal Government and Fortune 200 companies. As an SAP Partner, C5MI delivers business process transformations that drive supply chain automation, efficiency, and sustainability. C5MI’s supply chain expertise, best-of-breed technology, best commercial practices, and repeatable delivery model ensure solutions deliver quantifiable ROI. Learn more at C5MI.com.
About the Department of Defense (DoD)
The DoD leads the nation’s defense strategy by managing military operations, resources, and innovation across all branches of the U.S. Armed Forces. It develops and executes global initiatives that deter threats, protect national interests, and promote stability. Through its commitment to modernization, the DoD invests in advanced technologies, integrated logistics, and strategic partnerships. These enhance mission readiness, agility, and long-term stability. Learn more at Defense.gov.
About the Defense Logistics Agency (DLA)
DLA serves as the DoD’s logistics engine, supporting the military services and federal agencies worldwide. It manages the full lifecycle of mission-critical materials, including procurement, storage, and distribution. Through modernization programs like WMS FLIS, DLA advances automation, data integration, and supply chain agility. These improvements enhance readiness, operational performance, and mission success for the Warfighter, while fostering innovation in logistics. Learn more at DLA.mil.
