C5MI Insight LLC: A Journey of Innovation and Leadership

Thomas Weaver

Throughout our history, C5MI Insight LLC has become the clear industry leader in supply chain implementation.

As the premier supply chain IT services expert, C5MI Insight LLC has been making waves since its inception in 2017. Known for our comprehensive approach to improving business processes, we have carved a niche by offering end-to-end solutions integrating process excellence advisory with full-scale technological implementation.

Our History

Founded by Don Young and Derek Dyer, we are committed to revolutionizing business operations in the manufacturing and supply chain sectors. Don, a former naval officer with 22 years of service, spent 12 years at Caterpillar Inc.® in various roles before co-founding and leading C5MI Insight LLC as CEO. Our president and co-founder, Derek, brought over 22 years of experience from John Deere®, Caterpillar Inc.®, and Accenture® to the table before C5MI. Their combined expertise forms the foundation of our core principles, reflected in our name.

Core Principles and Values

C5MI encompasses our five core principles: Command, Control, Compute, Communicate, and Collaborate. In addition to these principles, our staff live our core values daily, which define who we are as a business. These values guide our approach and empower us to drive innovation and achieve extraordinary results at C5MI Insight LLC.

  • Challenge: We believe in challenging the present — the only way to shape the future. We must be exceptional communicators and collaborators while constantly learning. We also understand that speaking your mind requires equal parts brain (what to say), thoughtfulness (when to say it), and caring (how it’s said). Incremental won’t win.
  • Have Fun: We are on a journey together. Take care of each other. Life isn’t all about work. Live your happiness. Be healthy.
  • All In: You can’t fake passion — show your energy. Own it — it is a shared responsibility. Our team is made up of top-quartile talent. We never accept the second best and remain focused on creating an environment to realize the team’s potential.
  • Never Screw The Customer: We have walked a mile in your shoes. Experience matters. Be accurate – no BS. Delighted Customer > Team > Individual. Bends don’t break; partnerships are crucial, and at C5MI Insight LLC, we choose partners, not just clients.
  • Get Stuff Done (GSD): We take the initiative. Winners don’t make excuses. We act with urgency. We are aligned with the process, constantly improving, and audit-ready. We take accountability, relentlessly execute, and swarm challenges while planning for tomorrow. That is how we win!
  • Environmental / Sustainability Stewardship: Evangelists and practitioners of efficiency who lead awareness and adoption of environmental and sustainability best practices by merging people, processes, and technology.
Driving Business Transformation

From the beginning, we set ourselves apart by delivering transformative business results. Our expertise in SAP® implementations and digital supply chain solutions quickly earned us a strong reputation at C5MI Insight LLC. Over the years, we’ve managed significant projects, including the most extensive global deployment of SAP Extended Warehouse Management (EWM) and the unique deployment of SAP Transportation Management within the Department of Defense.

Key Milestones

Year after year, our company has experienced exponential growth marked by significant milestones that have continually shaped and defined our organization. Since our inception, we have achieved pivotal milestones each year: securing significant contracts, expanding our service offerings, partnering with industry leaders, navigating global challenges, and receiving industry recognition. These milestones have collectively forged our path to becoming a leader in our field, driving innovation and excellence at every step as C5MI Insight LLC.

  • 2017: C5MI Insight LLC began operations. In the same year, we completed our first major SAP implementation project, setting the stage for future growth.
  • 2018: Service expansion to include comprehensive digital supply chain solutions, enhancing our ability to serve clients across various industries.
  • 2019: The launch of our first proprietary software solution, further solidifying our position as an innovator in the industry.
  • 2020: We manage the most significant global deployment of SAP EWM and SAP TM within the Department of Defense.
  • 2021: Became a certified SAP Partner, enabling us to offer our clients more comprehensive and integrated solutions.
  • 2022: Partnered with Tricentis to leverage their AI-enhanced quality engineering platform, cutting costs while improving our testing and launching capabilities at C5MI Insight LLC.
  • 2023: Amid record growth, we partnered with Google Cloud® to enhance our AI and cloud capabilities, enabling us to execute the largest EWM deployments for the Federal Government and being the exclusive SAP TM provider for the DoD at DLA.
  • Q1-Q3 2024: We formed partnerships with UiPath® and ServiceNow®, helping us deliver innovative and automated services to our customers as we advance towards Industry 4.0.
Moving Forward

With strong leadership and a clear vision, C5MI Insight LLC will continue to grow and innovate. Our strategic initiatives and partnerships underscore our commitment to challenge the present and shape the future. A recent financial investment positions us to further expand our offerings, leveraging our extensive expertise to deliver long-term value to our clients and reinforce our status as industry leaders at C5MI Insight LLC. The future is bright at C5MI, and we’re excited for what’s next.

Learn more about how our organization, values, leadership, and partnerships.

About the Author
  • C5MI: Thomas Weaver

    As C5MI's Marketing Specialist, Thomas leverages his extended expertise in digital marketing to enhance the company's brand presence and engagement through innovative campaigns and targeted strategies.

We Operationalize IT℠
© 2026, C5MI Insight LLC. All rights reserved.

Stage 6

Autonomy

The system acts. The team manages strategy, not execution.

Our Process

At full maturity, the supply chain does not wait for human decisions on routine operational matters — it makes them. Robots execute warehouse tasks. RPA handles transactional processes. AI optimizes routing, scheduling, and inventory positioning continuously. The organization’s people shift from executing operational decisions to overseeing the systems that make them.

Where Organizations Get Stuck

  • Automation investment made but not integrated into a coherent autonomous operating model
  • AI and robotics deployed in pockets — not connected to a system-wide decision framework
  • Operations teams still manually executing tasks that technology is capable of handling
  • The organization is ready for autonomy but the governance model has not caught up

Our Capabilities At This Stage

C5MI’s Automation Center of Excellence, AI practice, and Industry 4.0 capabilities are built for organizations ready to take the human out of the loop — deploying robotics, RPA, and autonomous execution as a coordinated operating model, not a collection of disconnected tools.

Stage 5

Predictability

Stop reacting to what happened. Start managing what is coming.

Our Process

This is the shift from reactive to proactive. The organization has real-time visibility and the ability to respond — but it is still responding to events after they occur. Predictability means the system anticipates what is going to happen: demand fluctuations, supply disruptions, inventory shortfalls, production risks. Leaders stop firefighting and start managing forward.

Where Organizations Get Stuck

  • Inventory policy built on historical assumptions rather than forward-looking demand signals
  • Supply disruptions and production shortfalls identified too late to prevent downstream impact
  • Planning cycles still periodic — the operation adjusts to change rather than anticipating it
  • Working capital and service performance still treated as competing priorities rather than connected ones

Our Capabilities At This Stage

C5MI’s Live Warehouse predictive capabilities and SCAR’s Network and Inventory Optimization module align inventory policy and supply chain planning to what is actually going to happen — shifting leadership from reactive management to forward confidence.

Stage 4

Adaptability

You can see what is happening. Now the operation can respond to it.

Our Process

Visibility changes what you know. Adaptability changes what you do with it. At Stage 4, real-time data stops being observed and starts driving action — dynamic task reallocation, exception-triggered responses, workforce adjustments made in minutes rather than hours. The operation develops the capability to adapt to what the live data is telling it, not what a shift debrief reveals afterwards.

Where Organizations Get Stuck

  • Dashboards exist but supervisors lack the governance structures to act on what they show
  • Responses to exceptions still manual and slow — by the time action is taken, the impact has compounded
  • Workforce capability inconsistent across sites — some teams adapt well, others do not
  • Improvement at one facility does not travel — no shared execution model to scale responses across the network

Our Capabilities At This Stage

SCAR’s Workforce Enablement module and C5MI’s Live Warehouse event-driven capabilities give operations the governance structures and real-time response tools to act on what the data is telling them — consistently, across every site and shift.

Stage 3

Visibility

The data exists. Now let the system tell you what is happening.

Our Process

At this point, the integrations are in place and the data is there — but it is not being surfaced in real time. Operations are still managed from lagging reports, periodic system checks, and verbal updates. The shift this stage delivers is simple but significant: instead of finding out what happened, you see what is happening — live status across warehouse, manufacturing, and logistics.

Where Organizations Get Stuck

  • Operational decisions based on reports that are hours old by the time anyone reads them
  • Exceptions and bottlenecks identified only after they have already affected throughput or service
  • Supervisors managing by instinct and experience rather than current operational data
  • The data to manage better exists in the system — it just has not been made visible in real time

Our Capabilities At This Stage

C5MI’s Live Warehouse capability and SCAR’s Live Visibility module turn integrated data into a live operational picture — giving supervisors and leadership real-time status across every facility and function.

Stage 2

Integration

The systems exist. They are not talking to each other

Our Process

This is where foundational platforms are in place but operating in isolation. IT systems hold transactional data. OT systems — sensors, equipment, production lines, warehouse automation — generate operational data. The two worlds are not connected, which means decisions are still made on incomplete information. Cross-site visibility does not exist.

Where Organizations Get Stuck

  • OT data from warehouse and manufacturing equipment not flowing into SAP — decisions made without it
  • System configuration misaligned with actual operational workflows, creating friction and exceptions
  • No visibility across sites — each facility manages independently with no shared operational picture
  • IT and operations teams solving the same problems separately because their data is not connected

Our Capabilities At This Stage

C5MI bridges IT and OT through its Digital Core integration capabilities and SCAR’s EWM Transformation module — aligning systems to operational reality and connecting data across sites and functions.

Stage 1

Digital Core

The platform is invested in. Now it needs to perform.

Our Process

C5MI implements, standardizes, and sustains SAP Digital Core systems — EWM, S/4HANA, TM, and EAM. Most organizations arrive here having made the investment but not yet seeing the performance. The technology is deployed. The gap between what the system was designed to deliver and what the operation is actually getting is where C5MI starts.

Where Organizations Get Stuck

  • SAP EWM, S/4HANA, or TM deployed but not delivering expected throughput or data quality
  • System configured for the implementation — not for how the operation actually runs
  • Workarounds accumulating as teams adapt to the system rather than the system adapting to them
  • Post-go-live support consumed by firefighting rather than optimization

Our Capabilities At This Stage

C5MI implements, standardizes, and sustains SAP Digital Core systems — delivering the performance the investment was designed to produce, and maintaining it long after go-live.

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