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C5MI Partners With DLA to Achieve SAP Full Operational Capability

August 24, 2026

C5MI partnered with DLA as the key delivery engine for the first SAP S/4 migration in the DoW. The partnership has expanded to deploy SAP WMS across DLA’s entire CONUS and OCONUS distribution network. The milestone marks the culmination of a six-year transformation, from initial MVP deployment through FOC, positioning DLA on a modernized SAP platform ready for AI with auditable data.

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Reston, VA – August 24, 2026: C5MI, a certified SAP partner and leader in digital transformation and supply chain innovation, announced today that the Defense Logistics Agency (DLA), in partnership with C5MI, has achieved Full Operational Capability (FOC) of its SAP Warehouse Management System (WMS), now live at 113 sites across the globe. The milestone marks the largest SAP WMS FOC deployment in the history of the Department of War (DoW) and the culmination of the Largest SAP EWM and TM system ever fielded within the DoW to date.

Delivered in partnership among DLA, SAP, NS2, AFS, and C5MI as the key delivery engine, the program replaced DLA’s decades-old legacy Distribution Standard System with a modern, cloud-based SAP system. That system now powers warehouse and distribution operations for tens of thousands of DLA employees and users, who manage more than five million items and tens of billions of dollars in inventory in support of America’s warfighters.

“Full Operational Capability across DLA is more than a technology milestone,” said Don Young, Chief Executive Officer at C5MI. “It proves that government and industry, working as one team, can modernize at the speed the mission demands. DLA has set the standard for SAP modernization in the Department of War, and C5MI is honored to have partnered with SAP as the delivery engine behind it.”

Program Milestones

  • First in the DoW: C5MI completed the first SAP S/4 migration in the Department of War, establishing the scalable model the department now references.
  • Fastest S/4 migration: C5MI completed the fastest SAP S/4 migration in the federal government, in just 32 weeks.
  • Record-setting pace: From initial go-live to FOC, the team executed one of the most ambitious and rapidly deployed SAP modernization efforts in DoW history, sustaining a wave-based deployment cadence across every DLA disposition region. This approach avoided change requests and gave DLA full transparency into the program.
  • Milestone-based delivery: C5MI structured the engagement around milestone-based payments, reflecting its practice of getting paid only after delivering committed results. The structure ties payment directly to proven outcomes, reflecting C5MI’s commitment to delivering on its word.
  • Largest single-site go-live: The team completed the largest single-site go-live at Defense Distribution Susquehanna, Pennsylvania (DDSP), DLA’s highest-volume distribution hub, in November 2025.
  • Global reach: 113 sites now operate worldwide, spanning CONUS and OCONUS distribution centers, industrial support activities, and disposition services sites.
  • Enterprise scale: Tens of thousands of trained users now execute millions of warehouse transactions annually across a global supply chain.

Return on Investment for the Government and the Warfighter

The FOC milestone delivers measurable value for taxpayers and the mission:

  • Legacy cost elimination: Retiring the legacy Distribution Standard System will remove millions of dollars in sustainment costs and eliminate the end-of-service-life risk that threatened global distribution operations.
  • Audit-ready inventory accuracy: Real-time, serialized visibility into inventory location, movement, and delivery strengthens auditability and financial accountability across DLA’s multibillion-dollar inventory.
  • Faster material to the warfighter: Reduced order cycle times and improved order accuracy get parts and supplies to the point of need faster, including in contested logistics environments.
  • Operational efficiency: The new platform has improved warehouse utilization and lines-per-hour productivity at deployed sites.
  • Readiness at scale: A simplified data model, unified business processes, and advanced analytics let DLA manage its global supply chain more effectively and ensure warfighters receive the materiel they need, when they need it, even in the most hostile conditions.

A Partnership Model for DoW Modernization

DLA, SAP, NS2, AFS, and C5MI achieved FOC through a deliberate, disciplined partnership. DLA provided mission ownership and change leadership through its WMS Task Force construct. SAP NS2 provided the secure platform. C5MI served as the key delivery engine, driving deployment execution, data migration, site readiness, training, and go-live support across all 113 sites. Together, the organizations built a repeatable, scalable blueprint for ERP modernization that the Department of War is now studying.

“I couldn’t be prouder of the team that came together to deliver the WMS across DLA’s supply chain, successfully modernizing 113 centers over six years,” said Aaron Kirkham, Managing Director at C5MI. “This effort demonstrates what is possible when government and industry partner toward a shared mission.”

About C5MI

Founded in 2017, C5MI is a certified SAP partner and leader in AI-driven digital transformations, solving complex logistics and supply chain challenges for the U.S. Federal Government and Fortune 200 companies. As an SAP Partner, C5MI delivers business process transformations that drive supply chain automation, efficiency, and sustainability. C5MI’s supply chain expertise, best-of-breed technology, best commercial practices, and repeatable delivery model ensure solutions deliver quantifiable ROI. Learn more at C5MI.com.

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Stage 6

Autonomy

The system acts. The team manages strategy, not execution.

Our Process

At full maturity, the supply chain does not wait for human decisions on routine operational matters — it makes them. Robots execute warehouse tasks. RPA handles transactional processes. AI optimizes routing, scheduling, and inventory positioning continuously. The organization’s people shift from executing operational decisions to overseeing the systems that make them.

Where Organizations Get Stuck

  • Automation investment made but not integrated into a coherent autonomous operating model
  • AI and robotics deployed in pockets — not connected to a system-wide decision framework
  • Operations teams still manually executing tasks that technology is capable of handling
  • The organization is ready for autonomy but the governance model has not caught up

Our Capabilities At This Stage

  • Automation Center of Excellence
  • Artificial Intelligence
  • Industry 4.0 - Live Factory®

C5MI’s Automation Center of Excellence, AI practice, and Industry 4.0 capabilities are built for organizations ready to take the human out of the loop — deploying robotics, RPA, and autonomous execution as a coordinated operating model, not a collection of disconnected tools.

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Stage 5

Predictability

Stop reacting to what happened. Start managing what is coming.

Our Process

This is the shift from reactive to proactive. The organization has real-time visibility and the ability to respond — but it is still responding to events after they occur. Predictability means the system anticipates what is going to happen: demand fluctuations, supply disruptions, inventory shortfalls, production risks. Leaders stop firefighting and start managing forward.

Where Organizations Get Stuck

  • Inventory policy built on historical assumptions rather than forward-looking demand signals
  • Supply disruptions and production shortfalls identified too late to prevent downstream impact
  • Planning cycles still periodic — the operation adjusts to change rather than anticipating it
  • Working capital and service performance still treated as competing priorities rather than connected ones

Our Capabilities At This Stage

  • Live Warehouse® - Anticipate Risk
  • Network & Inventory Optimization

C5MI’s Live Warehouse predictive capabilities and SCAR’s Network and Inventory Optimization module align inventory policy and supply chain planning to what is actually going to happen — shifting leadership from reactive management to forward confidence.

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Stage 4

Adaptability

You can see what is happening. Now the operation can respond to it.

Our Process

Visibility changes what you know. Adaptability changes what you do with it. At Stage 4, real-time data stops being observed and starts driving action — dynamic task reallocation, exception-triggered responses, workforce adjustments made in minutes rather than hours. The operation develops the capability to adapt to what the live data is telling it, not what a shift debrief reveals afterwards.

Where Organizations Get Stuck

  • Dashboards exist but supervisors lack the governance structures to act on what they show
  • Responses to exceptions still manual and slow — by the time action is taken, the impact has compounded
  • Workforce capability inconsistent across sites — some teams adapt well, others do not
  • Improvement at one facility does not travel — no shared execution model to scale responses across the network

Our Capabilities At This Stage

  • Capability & Workforce Enablement
  • Live Warehouse® - Event Driven Actions

SCAR’s Workforce Enablement module and C5MI’s Live Warehouse event-driven capabilities give operations the governance structures and real-time response tools to act on what the data is telling them — consistently, across every site and shift.

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Stage 3

Visibility

The data exists. Now let the system tell you what is happening.

Our Process

At this point, the integrations are in place and the data is there — but it is not being surfaced in real time. Operations are still managed from lagging reports, periodic system checks, and verbal updates. The shift this stage delivers is simple but significant: instead of finding out what happened, you see what is happening — live status across warehouse, manufacturing, and logistics.

Where Organizations Get Stuck

  • Operational decisions based on reports that are hours old by the time anyone reads them
  • Exceptions and bottlenecks identified only after they have already affected throughput or service
  • Supervisors managing by instinct and experience rather than current operational data
  • The data to manage better exists in the system — it just has not been made visible in real time

Our Capabilities At This Stage

  • Live Warehouse®
  • Live Warehouse Visibility

C5MI’s Live Warehouse capability and SCAR’s Live Visibility module turn integrated data into a live operational picture — giving supervisors and leadership real-time status across every facility and function.

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Stage 2

Integration

The systems exist. They are not talking to each other

Our Process

This is where foundational platforms are in place but operating in isolation. IT systems hold transactional data. OT systems — sensors, equipment, production lines, warehouse automation — generate operational data. The two worlds are not connected, which means decisions are still made on incomplete information. Cross-site visibility does not exist.

Where Organizations Get Stuck

  • OT data from warehouse and manufacturing equipment not flowing into SAP — decisions made without it
  • System configuration misaligned with actual operational workflows, creating friction and exceptions
  • No visibility across sites — each facility manages independently with no shared operational picture
  • IT and operations teams solving the same problems separately because their data is not connected

Our Capabilities At This Stage

  • EWM & Warehouse Transformation
  • SAP Digital Core Integration

C5MI bridges IT and OT through its Digital Core integration capabilities and SCAR’s EWM Transformation module — aligning systems to operational reality and connecting data across sites and functions.

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Stage 1

Digital Core

The platform is invested in. Now it needs to perform.

Our Process

C5MI implements, standardizes, and sustains SAP Digital Core systems — EWM, S/4HANA, TM, and EAM. Most organizations arrive here having made the investment but not yet seeing the performance. The technology is deployed. The gap between what the system was designed to deliver and what the operation is actually getting is where C5MI starts.

Where Organizations Get Stuck

  • SAP EWM, S/4HANA, or TM deployed but not delivering expected throughput or data quality
  • System configured for the implementation — not for how the operation actually runs
  • Workarounds accumulating as teams adapt to the system rather than the system adapting to them
  • Post-go-live support consumed by firefighting rather than optimization

Our Capabilities At This Stage

  • Extended Warehouse Management
  • SAP S/4HANA Implementations
  • Transportation Management
  • Digital Asset Management
  • SAP Implementation & Deployment

C5MI implements, standardizes, and sustains SAP Digital Core systems — delivering the performance the investment was designed to produce, and maintaining it long after go-live.

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