C5MI Selected for SHIELD IDIQ To Further Defense Modernization

January 13, 2026

Jacksonville Beach, FL – January 13, 2026: C5MI, a premier leader in digital transformation and supply chain innovation, earned selection by the Missile Defense Agency (MDA) to participate in the SHIELD IDIQ contract (CAGE 9ALF5). This multi-billion-dollar contract, with a ceiling of $151 billion, is designed to deliver innovative capabilities to the warfighter quickly and with agility.

The SHIELD IDIQ vehicle supports layered defense against air, missile, space, cyber, and hybrid threats. It integrates platforms, sensors, and command-and-control systems to deliver end-to-end performance. Selection for this award reflects C5MI’s expertise in systems engineering, rapid prototyping, secure data integration, and a record of supporting Department of Defense modernization. C5MI will collaborate with small businesses for set-aside task orders, leveraging a teaming approach proven in previous federal engagements.

“SHIELD serves as a cornerstone for growth, complementing other major vehicles and empowering C5MI to drive high-value modernization and integration work that delivers immediate and long-term value for the US Government,” said Richard Dillard, Senior Capture Director at C5MI. “This award reinforces our commitment to delivering integrated, end-to-end solutions that enhance homeland defense and accelerate innovation for the warfighter.”

With this SHIELD IDIQ award, C5MI will activate rapid response for task orders and deploy robust compliance controls. The company will implement flow-down clauses for cyber, labor, OCI, and data rights, supported by readiness protocols and dedicated teams. These actions position C5MI to deliver mission-critical capabilities for MDA, strengthen national security, and support ongoing modernization and growth.

About C5MI

Founded in 2017, C5MI is a leader in digital transformations, solving complex logistics and supply chain challenges for the U.S. Federal Government and Fortune 200 companies. As an SAP Partner, C5MI delivers business process transformations that drive supply chain automation, efficiency, and sustainability. C5MI’s supply chain expertise, best-of-breed technology, best commercial practices, and repeatable delivery model ensure solutions deliver quantifiable ROI. Learn more at C5MI.com.

About the Missile Defense Agency (MDA)

The Missile Defense Agency develops and deploys integrated missile defense systems to protect the United States and its allies. Through technology innovation and programs like SHIELD IDIQ, MDA accelerates the delivery of integrated capabilities for layered defense across multiple threat domains. The agency’s focus on modernization and mission readiness supports national security objectives and strengthens defense infrastructure. Learn more at MDA.mil.

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Stage 6

Autonomy

The system acts. The team manages strategy, not execution.

Our Process

At full maturity, the supply chain does not wait for human decisions on routine operational matters — it makes them. Robots execute warehouse tasks. RPA handles transactional processes. AI optimizes routing, scheduling, and inventory positioning continuously. The organization’s people shift from executing operational decisions to overseeing the systems that make them.

Where Organizations Get Stuck

  • Automation investment made but not integrated into a coherent autonomous operating model
  • AI and robotics deployed in pockets — not connected to a system-wide decision framework
  • Operations teams still manually executing tasks that technology is capable of handling
  • The organization is ready for autonomy but the governance model has not caught up

Our Capabilities At This Stage

C5MI’s Automation Center of Excellence, AI practice, and Industry 4.0 capabilities are built for organizations ready to take the human out of the loop — deploying robotics, RPA, and autonomous execution as a coordinated operating model, not a collection of disconnected tools.

Stage 5

Predictability

Stop reacting to what happened. Start managing what is coming.

Our Process

This is the shift from reactive to proactive. The organization has real-time visibility and the ability to respond — but it is still responding to events after they occur. Predictability means the system anticipates what is going to happen: demand fluctuations, supply disruptions, inventory shortfalls, production risks. Leaders stop firefighting and start managing forward.

Where Organizations Get Stuck

  • Inventory policy built on historical assumptions rather than forward-looking demand signals
  • Supply disruptions and production shortfalls identified too late to prevent downstream impact
  • Planning cycles still periodic — the operation adjusts to change rather than anticipating it
  • Working capital and service performance still treated as competing priorities rather than connected ones

Our Capabilities At This Stage

C5MI’s Live Warehouse predictive capabilities and SCAR’s Network and Inventory Optimization module align inventory policy and supply chain planning to what is actually going to happen — shifting leadership from reactive management to forward confidence.

Stage 4

Adaptability

You can see what is happening. Now the operation can respond to it.

Our Process

Visibility changes what you know. Adaptability changes what you do with it. At Stage 4, real-time data stops being observed and starts driving action — dynamic task reallocation, exception-triggered responses, workforce adjustments made in minutes rather than hours. The operation develops the capability to adapt to what the live data is telling it, not what a shift debrief reveals afterwards.

Where Organizations Get Stuck

  • Dashboards exist but supervisors lack the governance structures to act on what they show
  • Responses to exceptions still manual and slow — by the time action is taken, the impact has compounded
  • Workforce capability inconsistent across sites — some teams adapt well, others do not
  • Improvement at one facility does not travel — no shared execution model to scale responses across the network

Our Capabilities At This Stage

SCAR’s Workforce Enablement module and C5MI’s Live Warehouse event-driven capabilities give operations the governance structures and real-time response tools to act on what the data is telling them — consistently, across every site and shift.

Stage 3

Visibility

The data exists. Now let the system tell you what is happening.

Our Process

At this point, the integrations are in place and the data is there — but it is not being surfaced in real time. Operations are still managed from lagging reports, periodic system checks, and verbal updates. The shift this stage delivers is simple but significant: instead of finding out what happened, you see what is happening — live status across warehouse, manufacturing, and logistics.

Where Organizations Get Stuck

  • Operational decisions based on reports that are hours old by the time anyone reads them
  • Exceptions and bottlenecks identified only after they have already affected throughput or service
  • Supervisors managing by instinct and experience rather than current operational data
  • The data to manage better exists in the system — it just has not been made visible in real time

Our Capabilities At This Stage

C5MI’s Live Warehouse capability and SCAR’s Live Visibility module turn integrated data into a live operational picture — giving supervisors and leadership real-time status across every facility and function.

Stage 2

Integration

The systems exist. They are not talking to each other

Our Process

This is where foundational platforms are in place but operating in isolation. IT systems hold transactional data. OT systems — sensors, equipment, production lines, warehouse automation — generate operational data. The two worlds are not connected, which means decisions are still made on incomplete information. Cross-site visibility does not exist.

Where Organizations Get Stuck

  • OT data from warehouse and manufacturing equipment not flowing into SAP — decisions made without it
  • System configuration misaligned with actual operational workflows, creating friction and exceptions
  • No visibility across sites — each facility manages independently with no shared operational picture
  • IT and operations teams solving the same problems separately because their data is not connected

Our Capabilities At This Stage

C5MI bridges IT and OT through its Digital Core integration capabilities and SCAR’s EWM Transformation module — aligning systems to operational reality and connecting data across sites and functions.

Stage 1

Digital Core

The platform is invested in. Now it needs to perform.

Our Process

C5MI implements, standardizes, and sustains SAP Digital Core systems — EWM, S/4HANA, TM, and EAM. Most organizations arrive here having made the investment but not yet seeing the performance. The technology is deployed. The gap between what the system was designed to deliver and what the operation is actually getting is where C5MI starts.

Where Organizations Get Stuck

  • SAP EWM, S/4HANA, or TM deployed but not delivering expected throughput or data quality
  • System configured for the implementation — not for how the operation actually runs
  • Workarounds accumulating as teams adapt to the system rather than the system adapting to them
  • Post-go-live support consumed by firefighting rather than optimization

Our Capabilities At This Stage

C5MI implements, standardizes, and sustains SAP Digital Core systems — delivering the performance the investment was designed to produce, and maintaining it long after go-live.

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